Returns and Exchanges

**Gift cards and sale merchandise are final sale and cannot be returned.** Merchandise returns and exchanges will be accepted within 14 days from day of delivery, providing the merchandise is unused, new, in its original packaging (if applicable) and with tags intact.

Upon receipt and inspection of the return, a credit will be provided based on the original method of payment for the value of the merchandise only. Shipping charges can not be refunded.

For returns of shoe purchases, please note the actual shoe box cannot be used as the shipping box for the return, as it may be damaged during shipping. A $25 restocking fee will be incurred for all designer footwear returns, including: Walter Genuin, GFore, Duca del Cosma and Royal Albatross.

Shipping methods that provide tracking and insurance are recommended. Gals on and off the Green is not responsible for any merchandise that is lost or damaged in transit to our returns center.

Please allow 3 - 4 weeks to process returned merchandise.  Please indicate your order number inside the package.  

Merchandise must be returned to:

Gals on and off the Green
7440 McKnight Road
Pittsburgh PA 15237